Privacy Policy

Last updated: November 2026 · EASYFY SOLUTION LTD.

Information we collect

Account details such as name, email address, country and phone number; identity documents and verification data you submit; wallet addresses and transaction records; device, browser and IP information; and communications with our support team.

How we use information

To operate your account, execute and settle orders, review deposits and withdrawals, meet anti-money-laundering and sanctions obligations, detect fraud, provide support, and improve the platform. We do not sell personal information.

Sharing

We share information with service providers that help us operate the platform (hosting, security, analytics, identity verification) under written confidentiality obligations, and with authorities where required by law. We may disclose information to respond to lawful requests or to protect our rights and users.

Retention

Records are retained for as long as your account is active and for the period required by applicable financial and tax rules after closure. Identity records are stored in restricted storage accessible only to authorised compliance staff.

Your rights

Subject to applicable law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you may request access to, correction of, or deletion of your personal information. Contact [email protected] to exercise these rights.

Security and cookies

We use encryption in transit, access controls and monitoring to protect data. Cookies are used for session management and site functionality as described in our Cookie Policy.

Questions about this policy? Write to [email protected] or use our contact form.